Privacy Policy

At Lorraine Jewelry, we respect your privacy. Your email address is secure and will never be sold or rented to third parties without your consent. We collect, store, and use your personal information only to personalize content, services, and advertisements based on your preferences and interests.

Purchase of Goods

Payment: When purchasing products through Lorraine Jewelry, you will be required to provide payment information, such as your credit card details. You guarantee that this information is accurate and that you are authorized to use this payment method. You are responsible for all taxes related to your purchase.

Loss and Cancellation: The risk of loss of goods passes to you upon delivery to the carrier. We reserve the right to cancel any order for any reason.

Protecting Your Data

Lorraine Jewelry is committed to protecting your privacy. We never exchange customer data with third parties. Your information is used to respond to your requests, personalize your future purchases, improve our services, and communicate with you. Your shopping experience is continuously improved through the use of this data.

Your use of our website is governed by this Privacy Policy ("Policy") and our Terms of Use ("Terms and Conditions"). Capitalized terms are defined in the Terms and Conditions or elsewhere in this Policy.

We ensure that all information provided remains private and secure. We collect only the information necessary and only with your explicit consent. The data we hold is accurate and up to date. You may review this information by contacting us, subject to an administrative fee.

Information Collected

We collect personally identifiable information ("PII") when you register or respond to specific requests. We may also collect your IP address to diagnose server issues and administer the website. We may ask for your email address for various reasons, including voucher purchases, in which case additional information such as your name, mailing address, date of birth, and payment details may be required.

Use and Sharing of Information

All personal data is stored in accordance with data protection laws. We use this information to provide you with information about Lorraine Jewelry, for marketing purposes, and to offer you suitable services. We do not sell or disclose your PII to third-party organizations except for fraud prevention purposes. Your information may be shared with our agents and subcontractors to assist us in providing our services.

We reserve the right to disclose your information in order to:
(a) comply with the law;
(b) respond to requests from authorities;
(c) comply with legal proceedings;
(d) protect our rights or the rights of users of the website.

Your information may be transferred abroad, including outside the European Economic Area. By providing us with your PII, you consent to these transfers and to their use as described in this Policy.

Cookies

We use "cookies" to store information on your computer and improve your experience on our website. You may change your browser settings to disable cookies, but this may affect the functionality of the website. Cookies help us provide an efficient service and monitor visitor behavior.

Emails

We may send you emails for various reasons, such as service reminders, information about vouchers, newsletters, promotions, and more. You will always have the option to unsubscribe from marketing emails.

Security and Storage

We keep your personal information secure and comply with applicable laws. Data is retained for up to three years after its last use. Although we take measures to protect your information, we cannot guarantee complete security during transmission over the Internet.

Transfer in the Event of a Change of Company

In the event of a sale or restructuring of Lorraine Jewelry, your information may be transferred to relevant third parties.

Customer Service

If you have any questions or would like to access your personal information, please contact us.

Changes to the Policy

This Policy forms part of the Terms and Conditions of our website. We may change it at any time, with effect from the moment it is published on the website. By continuing to use the website, you accept these changes. If you do not agree, please stop using the website.

Lorraine Jewelry Intellectual Property Rights Service

You may use the Lorraine Jewelry service only for commercial transactions with us. Any unauthorized use of our service or content is prohibited. Our trademarks and content are protected by intellectual property laws.

If you have any questions or concerns, please do not hesitate to contact us.